For a question about the method, a contract clause you or your parents do not understand, an error on our pages or a fraud case reported in the press, send us a WhatsApp message. It reaches the team at Wiki Tours International, the travel agency that publishes this site, based in Casablanca.
Who exactly are you writing to?
A travel agency, not a public body or a consumer association. Keep that in mind: for a complaint against an agency, disputes between pilgrims and agencies are first settled amicably through the delegations of the Ministry of Tourism1.
What does the message look like?
The button opens WhatsApp with a message already filled in. It starts with a short reference that tells us which page you came from, then the topic. You can change all of it before sending, and you can write from any country.
Until the publisher's number is published, the button brings you back to this page. It will work as soon as that number is confirmed.
What can we help with?
- Explaining a step of the method, or where to search the official directory.
- Suggesting which questions to ask about a contract clause, so that you can put them to the agency in writing.
- Correcting an error you found on our pages.
- Adding to the fraud log a case already published by a news outlet or an official source, if you send us the link.
What will we not do?
- Give an opinion on another agency you name to us: we explain how to check it yourself.
- Publish a private account or a name, even if you are certain you were deceived.
- Answer religious questions: an imam or a scholar you trust is better placed.
- Arrange a meeting in another city: the agency is based in Casablanca.
Reporting an error?
Send the page address, the sentence in question and, if you have it, the source that contradicts it. Who we are and how to check us: the publisher page. How the pages are made: how we work.